You’re most likely experiencing this problem on your mobile phone. Its best to access the Now I’m Back platform, in desk-top mode, on your mobile phone. You can put your mobile phone into desk-top mode by clicking the 3 vertical dots, in the top, right corner of your web browser window. Scroll down until you see an option that says ‘Desktop site,’ click the box to the right of the wording, the box will become checked and your screen will re-adjust. Now, you’ll be able to see the expanded filtering options.

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